Personal Information Collection

We may collect the following types of personal information:

• Contact Information: Including your name, address, email address, and phone number.
• Appliance Details: Information about your appliances, including make, model, and serial number.
• Service History: Details of services provided, repairs conducted, and maintenance performed on your appliances.
• Payment Information: If applicable, payment details for services rendered.
• Communication Records: Correspondence between you and [Your Company Name] regarding service requests, inquiries, or feedback.

Use of Personal Information

We use your personal information for the following purposes:

• To provide and manage our home appliance services, including scheduling appointments, conducting repairs, and performing maintenance.
• To communicate with you regarding service requests, updates, and any issues related to your appliances.
• To process payments for services rendered.
• To maintain records of service history and warranty information.
• To improve our services and customer experience.

Disclosure of Personal Information

We may disclose your personal information to:

• Our authorized service technicians and subcontractors for the purpose of providing services to you.
• Third-party service providers who assist us in operating our business, such as payment processors and IT service providers.
• Law enforcement or regulatory authorities if required by law or to protect our legal rights.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure storage, and restricted access to personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. We will securely dispose of or anonymize personal information no longer needed.

Your Rights

You have the right to:

• Access your personal information and request a copy of the data we hold about you.
• Update or correct inaccuracies in your personal information.
• Request deletion of your personal information, subject to legal requirements.
• Opt-out of receiving marketing communications from us.

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights regarding your personal information, please contact us at:

• Customer Care Service
• info@authorizedservicesbooking.com
• 08050492446